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An AI voice receptionist is software that answers your business phone using natural conversation. It handles four core jobs: answering every call within 2-3 rings 24/7 with a natural Australian accent, qualifying and capturing the caller's details, booking appointments directly into your calendar or practice management system, and notifying you instantly via email and SMS the moment the call ends.

Aussie AI Agency offers three plans, all with unlimited inbound calls under fair-use: Essential at $297/month (voice receptionist), Complete at $497/month (voice receptionist plus website AI chatbot and CRM integrations), and Enterprise at $990/month (multi-location plus white-glove support). All plans include the 14-day free trial. No setup fees. Cancel anytime.

Most businesses are live within 24 business hours of signup. We handle the setup — call scripting, FAQ training, calendar/PMS integration, phone number provisioning. You forward your business line to the number we provide. The 14-day free trial starts the moment your AI is live.

Our AI uses a natural Australian accent and conversational language that sounds remarkably human. Most callers don't realise. We can configure transparent disclosure if your industry regulator requires it (AHPRA, ASIC, Legal Services Commission, etc.).

The AI gracefully captures the caller's details and the specific question, then notifies you instantly. It can also warm-transfer urgent calls to a configured number. We tune the FAQ training during the free trial so the AI handles more questions over time.

We integrate with Cliniko, Halaxy, Power Diary, Nookal (healthcare), ServiceM8, Tradify, simPRO (trades), Salestrekker, BrokerEngine (mortgage brokers), Xero Practice Manager, MYOB, QuickBooks (accountants), Google Calendar, Microsoft 365, and more. Custom integrations available on the Complete and Enterprise plans.

Yes. All call data is encrypted in transit (TLS 1.3) and at rest (AES-256), hosted on AWS Sydney for Australian data sovereignty. We are Privacy Act 1988 (Cth) compliant and adhere to the Australian Privacy Principles (APPs). We never sell caller data or use it to train shared models.

Yes. Once integrated, the AI checks live availability in your calendar or PMS, offers the caller real time slots, books the appointment under their name, and triggers confirmation SMS + email automatically. No double-bookings. No after-hours appointments slipping through.

Full access to the AI receptionist with unlimited inbound calls during the 14-day window, your own AI phone number, calendar integration, and full SMS + email notifications. No credit card required upfront. If it's not right, you walk away — we keep nothing.

A human virtual receptionist service charges per minute or per call (typically $2-$4/call in Australia) and operates business hours only or with extended-hours premiums. AI receptionist is a flat monthly fee, answers 24/7 including weekends, and never gets sick or takes holidays. For most SMEs doing 50+ calls/week, the maths heavily favours AI.

Voicemail catches less than 20% of callers — most just hang up and call the next business. AI receptionist actually answers the call, has a real conversation, qualifies the lead, and books the appointment. The same caller who would have hung up on voicemail becomes a booked customer with AI.

Yes. We script the greeting, the qualifying questions, the FAQ responses, the booking flow, and the after-hours behaviour to match your business. You can change scripts anytime through your AAA portal — changes go live within minutes. Complete and Enterprise plans get unlimited script revisions.

Aussie AI Agency is an Australian company based at 240 Plenty Road, Bundoora VIC 3083. Our founder Niel Bennet is a Deakin University marketing graduate with 10+ years running digital marketing and web businesses for Australian SMEs. We serve businesses across Australia — every state, every territory.